I am more than happy to have visited PhysioActive, after a friend of mine advised me to try it out having a great experience herself. I had a shoulder/elbow injury that did not seem to go away even when trying physio before at East West. Initially, I was not keen on trying another physio, cause previous experience was “you pay a lot, but no result”.
From the start when I called for an appointment, the professionalism was felt. I got clear instructions on my first visit, who to meet and a WhatsApp message to reconfirm. The reception on premises was great too, very friendly low key greet and a good cup of coffee.
My therapist, Yoshi, was fantastic. She took time to figure out where my injury could have come from, explained what would happen in the sessions and gave a rough but accurate prediction when my injury would be healed. What I appreciated very much was:
1. Her English is absolutely fluent and she has great communication skills.
2. She was very open and took time for any questions.
3. Her professionalism throughout my treatment was spot on.
Something really good as well is the app they use including videos of exercises you ought to do at home. Super helpful and easy to use.
Another big plus; they helped me with my claims for the insurance, fantastic customer service.
Definitely recommending this place to anyone in need of physio treatment, so far each time I recommend them to friends and family, it seems they already heard positive stories which underlines why they are “the best in” not just “the talk of” town.
PhysioActive SG
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